customer retention after saas mergers
How One Deal Broke Retention SaaS Review Exposed?
SaaS Review: Q4 2025 M&A Retention Risks Key Takeaways * 42% churn within six months is now a benchmark for risky deals. * Feature overlap can lift churn risk by up to 30%. * Support-ticket surges erode lifetime value. * Ramps longer than 90 days increase churn by 35%. In my time